January 2026
Designing Business Operations That Don't Rely on Heroics
Why MSP environments reward restoration over prevention, and how to design operations that fix root causes without heroics.
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leadership
November 2025
Reinventing a National Non-Profit: Delivering Transformation Through People, Systems and Shared Purpose
An inside look at how I led a £1M organisational transformation programme, balancing governance, culture, technology and collaboration to deliver lasting impact.
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